Responsible Gambling

At Golden Pharaoh Casino, we understand the importance of responsible gaming and want to ensure that all our players have a safe and enjoyable experience. We take your safety seriously and are committed to promoting responsible gambling practices.

Tools for Responsible Gaming

We offer a range of tools to help you manage your account and play responsibly:

• Reality Check: Our reality check feature will notify you at chosen intervals (30 minutes, 1 hour, or 2 hours) about the time elapsed and money wagered.
• Session Reminders: You can request pop-up reminders during play to show session duration elapsed and money wagered.
• Deposit Verification: Confirmation emails are sent after each deposit confirming amount and balance.
• Dormant Account Fees: If your account remains inactive for 12 months, a €5 monthly charge will be applied.

Support Organizations

We want to ensure that you have access to the help and support you need. Here are some reputable organizations that offer assistance:

• National Problem Gambling Clinic (NPGC) 
• Gamblers Anonymous (UK) 
• GamCare (UK Leading Charity) 
• Problem Gambling Foundation (GAMBLER) 
• National Debtline 

Self-Exclusion

If you feel that your gaming is becoming a problem, we encourage you to self-exclude. Our self-exclusion policy allows you to block access to your account for a minimum period of 6 months.

Help and Support

Our customer support team is available 24/7 in multiple languages to help with any questions or concerns you may have. We also offer a dedicated responsible gaming email address where you can reach out for assistance.

Responsible Gaming Policy

Our Responsible Gaming policy outlines our commitment to promoting safe and enjoyable gaming practices. Please take the time to read through it and familiarize yourself with our policies.

By playing at Golden Pharaoh Casino, you acknowledge that you are aware of our responsible gaming tools and support organizations. We want to ensure that your gaming experience is a positive one, and we're here to help if you need us.