Privacy Policy

We at Golden Pharaoh Casino take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you visit our website, create an account, or interact with us.

What We Collect

When you sign up for an account or make a deposit, we may ask for the following information:

  • Your name
  • Email address
  • Password (and other security questions)
  • Address
  • Date of birth

We also collect data about your device and browsing habits to improve our services. This includes information on your:

  • IP address
  • Browser type and version
  • Operating system
  • Device type and screen resolution

How We Use Your Data

We use the information you provide to:

  • Create and manage your account
  • Process deposits and withdrawals
  • Improve our website and services
  • Send targeted marketing communications (email, SMS, or push notifications)
  • Comply with regulatory requirements

Sharing Your Data

We may share your data with:

  • Our parent company and affiliates for business purposes
  • Third-party payment processors to facilitate transactions
  • Regulatory bodies to comply with their requests
  • Law enforcement agencies if required by law

Your Rights

You have the right to:

  • Access and review your personal data
  • Correct or update your information
  • Request deletion of your account (subject to regulatory requirements)
  • Withdraw consent for marketing communications at any time

Security Measures

We take robust security measures to protect your data, including:

  • Encryption for sensitive information (passwords, deposits, etc.)
  • Secure server hosting and firewalls
  • Regular software updates and vulnerability patching
  • Multi-factor authentication for secure login

Data Retention

We keep your data for as long as necessary to provide services or comply with regulatory requirements. This typically means:

  • Account information is kept until you request deletion
  • Transaction records are retained for 7-10 years
  • Marketing communications history may be stored for up to 2 years

Changes to Our Policy

We reserve the right to update this policy at any time without prior notice. We will do our best to keep you informed of changes through notifications on our website or in our marketing communications.

By using our services, you agree to our Privacy Policy as outlined above. If you have any questions or concerns about your data, please contact us.